Maroufah Iqbal
Senior Manager | GCC Strategy – India | Growth Operations – ANZ | Building Global Capability & Regional Market Impact | Genpact
- Role
- Senior Manager Business Operations at Genpact
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Maroufah Iqbal
As a Senior Consultant – GCC at Genpact, I partner with global organizations to design, build, and scale high-performing Global Capability Centers that drive digital transformation, operational efficiency, and strategic value.My focus lies in understanding each client’s unique business vision and aligning Genpact’s global expertise to accelerate their growth journey. I collaborate closely with business and technology leaders to help them establish future-ready GCC models that enhance innovation, resilience, and productivity.With a strong foundation in consultative selling, market mapping, and cross-functional collaboration, I’m passionate about connecting opportunity with execution — turning ideas into scalable impact.
Experience
Senior Manager Business Operations
Sep 2025 — Present · IN
I lead strategic growth initiatives across two critical verticals at Genpact: India’s Global Capability Center (GCC) ecosystem and the Financial Services market in Australia and New Zealand (ANZ).In the India GCC space, I work closely with global enterprises to position capability centers as strategic business hubs—driving operational excellence, digital transformation, and long-term value creation rather than traditional delivery models.Across ANZ Financial Services, I partner with banks, insurers, and financial institutions to support scalable, risk-aware, and future-ready operating models, aligning regional market priorities with Genpact’s global delivery and intelligent operations capabilities.What connects both verticals is a singular focus: turning global capability into measurable business impact. My role sits at the intersection of market strategy, executive engagement, and enterprise transformation—building partnerships that extend beyond transactions into long-term growth journeys.
Education
University of Kashmir
Master of Business Administration, Marketing and Information technology
2017 — 2019
University of Kashmir
Bachelor of Business Administration - BBA, Marketing/Marketing Management, General
2013
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