Marouf Khan
Senior Support Engineer | Certified Network Administrator .
- Role
- Senior Support Engineer at Team Computers
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Marouf Khan
Networking Administrator with (A Grade )and I want to Be a Successful professional in a Globally Respected Company and to achieve the objectives of the company with Honesty and Fairness and to Continuously Upgrade My Knowledge and Skills.
Experience
Senior Support Engineer
Oct 2024 — Present · Kolkata, IN
Actively promote first class customer service, answering all queries politely and efficiently and providing a timely response and resolution of external queries on the phoneEnsure all work is carried out as per the client\'s requests and as stipulated by themEnsure all work allocated and completed is to the agreed company standards and proceduresProvide first-line support to users where applicableDevelop the first-line support process and service levelsArrange new user set upsEscalate IT issues to the IT manager where necessaryUndertake small- to medium-sized IT projects as instructedGather requirements from the business and working with IT management to prioritize and communicate with the businessManage projects with third parties
Education
Jetking Bhawanipore
Diploma of Education, Hardware and networking
2019 — 2020
Jetking Noida Learning Center
Network administrator, Computer and Information Sciences and Support Services
D.A.V. Public School - India
Bachelor of Business Administration - BBA, Business/Commerce, General
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