Miguel Rodriguez Saldana

About Miguel Rodriguez Saldana

Strategic and results-driven Business Intelligence Engineer with 15+ years of experience enabling data-driven decisions across healthcare business operations. Skilled in designing scalable BI architecture, automating workflows, and delivering real-time reporting that improves operational efficiency and workforce planning. Specialized in Alteryx and Tableau Server administration, ServiceNow data replication via CData Sync and SnowMirror, and platform governance for secure enterprise analytics.Experienced in cloud modernization, including Teradata-to-AWS EDW schema design and DDL engineering to strengthen data quality and scalability. Proficient in data modeling, ETL optimization, and cross-platform integration across SQL Server, ServiceNow, and BI tools. Working knowledge of Python (via Alteryx) and R for applied research supports lightweight automation and exploratory data analysis.Experienced in DevOps-enabled analytics environments, supporting automated data pipelines, platform operations, and secure BI delivery. Recognized for independently deploying enterprise analytics platforms and empowering executives with insights that influence multimillion-dollar decisions.Skills include: AWS EDW Schema Design | Data Governance | ServiceNow CMDB/ITSM Analytics | Python automation | Healthcare Business Operations BI

Experience

1. Business Intelligence Engineer

   Texas Health Resources

   Feb 2014 — Present · US

   Installed, configured, and administered Tableau & Alteryx Server for 500+ business users, enabling secure analytics delivery across the organization.• Designed and delivered ServiceNow dashboards (Incidents, Requests, Change Management) using custom SQL queries supporting 50+ assignment groups, including security operations.• Automated operational reporting workflows in Alteryx, saving 200+ hours annually and improving refresh speed by 50%.• Modernized reporting by migrating 300+ legacy reports (SSRS + Business Objects) to Tableau, reducing turnaround time by 15%.• Created DDL and schema definitions to support the migration of Teradata tables into the AWS Enterprise Data Warehouse.• Enforced strong data governance by improving accuracy, business rules validation, and standardized metadata across ServiceNow replicated data.• Built workforce analytics dashboards that helped senior leadership make decisions that preserved 200+ jobs and optimized staffing.

Education

• Colorado Technical University

  Doctor's Degree, Computer Science

  2018 — 2021

• University of Puerto Rico-Mayaguez

  Bachelor, Computer Science

  1989 — 1997

• Universidad del Turabo

  Master of Business Administration (MBA), Information Technology Management in Business Administration

  2005 — 2007