Marni Smith
Founding Team Member | Director of Inside Sales & Customer Support at First Rule
- Role
- Director of Inside Sales & Customer Support at First Rule
- Location
- Baltimore, MD, US
- LinkedIn followers
- 500 followers
About Marni Smith
I’m all about creating customer experiences that actually feel human. With a background in sales, business development, and customer success, I love connecting the dots between what people need and how teams deliver it. I’m driven by solving problems, simplifying the complex, and helping customers feel genuinely supported - not just “handled.” Collaboration, curiosity, and a little bit of grit are my go-tos for getting things done. Whether it’s streamlining a process, elevating the customer voice, or finding smarter ways to grow, I’m here to make the work feel meaningful and the wins worth celebrating.
Experience
Director of Inside Sales & Customer Support
Nov 2024 — Present
Responsible for empowering construction companies to negotiate better contracts with innovative tools and personalized support.With over a decade of experience in sales and customer success, I’m passionate about creating seamless client experiences and driving meaningful results. At First Rule, I’m hands-on in every aspect—from onboarding new clients and providing in-depth training to gathering feedback that shapes our product’s future. My goal is to simplify the complex and make contract management as efficient and effective as possible!
Education
Università degli studi Roma TRE
Art History
2015 — 2015
Gettysburg College
Bachelor's degree, Political Science
2013 — 2017
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.