Marne Davis Schmitz
Technical Program Management | Agile Transformation | Operations
- Role
- Program and Operations Director at Concentrix
- Location
- Albuquerque, NM, US
- LinkedIn followers
- 500 followers
About Marne Davis Schmitz
I am a master’s educated project management consulting professional with extensive…
Experience
Program and Operations Director
Jun 2021 — Present · Denver, CO, US
Program and Operations Lead – Technical Products and Services Organization (2024-present)• Created, implemented and enhanced a comprehensive launch orchestration process for a newly established global product organization, resulting in company-wide transparency, standardized launch procedures, and consistent reporting through a repeatable, system-oriented approach.• Designed and facilitated a Weekly Business Review for senior executives and was then selected to establish and lead this initiative within the newly formed Technical Products and Services group.• Processes were successfully adopted by the product organization and extended to a newly launched services team.• Led a Global Resource Management team dedicated to Global Delivery roles, focused on strategically aligned team members based on their staffing roles, skills, certifications, availability, and cost to meet demand with a YoY client engagement increase of 84%. Program and Operations Director – ESNTL Wellness (20••••24)• Exceeded business goals and objectives by leveraging advanced project management practices, exceptional client experience strategies, and rigorous engagement efforts, culminating in the successful launch of a greenfield product.• Promoted agile team development and managed a multi-million dollar program budget, consistently staying under budget, seamlessly pivoting direction, and driving executive P&L reporting.Technical Program Manager (20••••23)• Led the build and facilitation of the first successful Content Studio for a new digital stores division of the world’s largest software company.• Managed a million-dollar budget, scope, and timelines within an Agile model, and oversaw deliverables from content strategists, writers, editors, and project management associates.• Established rigorous delivery and reporting standards for all communications, reviews, and retrospectives while delivering exceptional sales enablement and product launch content.
Education
University of Denver
Master of Business Administration - MBA
University of Colorado
Bachelor of Arts - BA
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