Marlon West
Blessed and Highly Favored
- Role
- Customer Coordinator at Hill Physicians Medical Group
- Location
- Antioch, CA, US
- LinkedIn followers
- 500 followers
About Marlon West
Here are a few of my qualifications: Strong customer service skills. Excellent…
Experience
Customer Coordinator
Jun 2025 — Present · US
Assist customers by responding to inquiries and identifying/resolving issues regarding eligibility, benefits, claims, and authorizations; this includes triaging/routing appropriately and using multiple systems to locate information and document interactions.
Education
University of California, Berkeley
Human Resources Management and Services
2015 — 2021
Kentucky State University
Bachelor's degree, Sociology and Psychology
1997 — 1999
Merritt College
Associate's degree, Sociology and psychology
1995 — 1997
Skills
- Peoplesoft
- Customer Service
- Employee Relations
- Lotus Notes
- Management
- Team Building
- Data Entry
- Microsoft Excel
- Call Centers
- Microsoft Office
- Sales
- Leadership
- Training
- Applicant Tracking Systems
- Process Improvement
- Access
- Human Resources
- Microsoft Word
- Research
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