Marlon Rice

Sales Manager Design Specialist @La-Z-Boy Incorporated

Columbus, GA, US

Drive Sales to consistently achieve store sales goals by personally selling the furniture and accessories and services offered by La-Z-Boy* Team with Store Manager, Designer and selling team to promote In-Home Design Sales program and drive store sales*Designing and creating comfortable and functional environments that represent client\'s lifestyle, taste and budget. Be a professional Design Consultant through the use of the La-Z-Boy In-Home Design program and drive top line sales through the use of selling principles including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow-up, after sale service, and continuing contact with all previous and potential customers.* Maximize store promotions, marketing initiatives, and grass roots programs* Hires, trains and retains the highest quality team members who exhibit energy and enthusiasm* Coaches to the Company selling model with the passion to drive real action* Uses the Company metrics to coach the proper behaviors needed to be a world class selling organization* Create an environment where the store team is empowered to deliver excellent customer service aligned with company processes and standards and where they are encouraged to achieve company goals* Train, coach and develop selling team on product knowledge and selling skills to achieve store sales goals* Create a positive and exciting working environment for all store associates* Hiring and developing talent, and succession planning; and leveraging the capabilities of new and existing talent* Utilizes Company resources to keep associates up to date on product knowledge, selling skills and operational efficiencies* Leads with the highest ethical standards and demands the same from their teams* Ensures associates are provided the necessary tools to perform job responsibilities* Coach and counsel team based on results including completing performance reviews

Tuskegee University

Computer Science