Marlon Rice

About Marlon Rice

Results oriented Business Manager with over 25 years of managerial experience able to…

Experience

1. Sales Manager Design Specialist

   La-Z-Boy Incorporated

   Apr 2020 — Present · Columbus, GA, US

   Drive Sales to consistently achieve store sales goals by personally selling the furniture and accessories and services offered by La-Z-Boy* Team with Store Manager, Designer and selling team to promote In-Home Design Sales program and drive store sales*Designing and creating comfortable and functional environments that represent client\'s lifestyle, taste and budget. Be a professional Design Consultant through the use of the La-Z-Boy In-Home Design program and drive top line sales through the use of selling principles including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow-up, after sale service, and continuing contact with all previous and potential customers.* Maximize store promotions, marketing initiatives, and grass roots programs* Hires, trains and retains the highest quality team members who exhibit energy and enthusiasm* Coaches to the Company selling model with the passion to drive real action* Uses the Company metrics to coach the proper behaviors needed to be a world class selling organization* Create an environment where the store team is empowered to deliver excellent customer service aligned with company processes and standards and where they are encouraged to achieve company goals* Train, coach and develop selling team on product knowledge and selling skills to achieve store sales goals* Create a positive and exciting working environment for all store associates* Hiring and developing talent, and succession planning; and leveraging the capabilities of new and existing talent* Utilizes Company resources to keep associates up to date on product knowledge, selling skills and operational efficiencies* Leads with the highest ethical standards and demands the same from their teams* Ensures associates are provided the necessary tools to perform job responsibilities* Coach and counsel team based on results including completing performance reviews

Education

• Tuskegee University

  Computer Science

  1992 — 1994

Skills

• Event Planning
• Business Planning
• Customer Retention
• Customer Service
• Social Media Marketing
• Event Management
• Powerpoint
• Customer Satisfaction
• Management
• Team Building
• B2b
• Small Business
• Account Management
• Automotive
• Recruiting
• Leadership Development
• Budgets
• Sales Process
• Negotiation
• Vehicles
• Automobile
• Social Networking
• Nonprofits
• Project Management
• Leadership
• Sales
• Coaching
• Public Relations
• Strategic Planning
• Process Improvement
• Analysis
• Microsoft Word
• Team Leadership