Marlo Knox

About Marlo Knox

I specialize in designing and stabilizing Talent Acquisition operating systems for organizations navigating growth, complexity, or change.With 10+ years across TA leadership and HR operations, I’m brought in when recruiting processes don’t scale, data lacks credibility, compliance risk is rising, or leaders know “something’s off” but can’t quite define it.My work focuses on:• TA operating model design and process standardization• KPI architecture, capacity modeling, and governance• Compliance, audit readiness, and risk mitigation• ATS/HRIS implementation, optimization, and controls• Documentation, enablement, and clean handoff• Readiness for automation and AII work primarily in remote, project-based engagements, delivering defined outcomes and sustainable systems organizations can operate independently.If you’re looking for someone to fix symptoms, I’m probably not the right fit.If you need someone to design the structure so the problems stop recurring, we should talk.

Experience

1. VP, Senior Talent Acquisition Manager

   United Community

   Feb 2023 — Present · Greenville, SC, US

   Led enterprise Talent Acquisition operations across a six-state footprint, designing scalable recruiting workflows, governance, and KPI frameworks to support growth, compliance, and operational efficiency.• Designed and implemented a regionally scalable TA operating model, aligning intake, prioritization, sourcing, and governance across six states to improve consistency and execution.• Standardized end-to-end recruiting workflows, service-level expectations, and role accountability to improve hiring velocity, transparency, and candidate experience.• Led TA technology transformation, including enterprise ATS and CRM implementation, establishing governance, data standards, and adoption frameworks to ensure long-term scalability.• Built KPI architecture and reporting frameworks to monitor capacity, cycle time, quality, and compliance; translated insights into actionable recommendations for executive leadership.• Established TA compliance controls, documentation standards, and change governance to support audit readiness and reduce operational risk.

Skills

• Recruiting
• Payroll
• Human Resources
• Personnel Management
• Leadership Development
• Hris
• Workshop Facilitation
• Employee Relations
• Benefits Administration
• Government
• Policy
• Training
• Employee Benefits
• Organizational Development
• Coaching