Marlene Santos
Pacific Gas and Electric Company @Pacific Gas and Electric Company
Oakland, CA, US
EMAILS
m••••••••@pge.com
MOBILE NUMBERS
+13•••••••32
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WORK HISTORY
Present
Pacific Gas and Electric Company @Pacific Gas and Electric Company
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EDUCATION
1981 — 1983
University of Miami Herbert Business School
Master of Business Administration (M.B.A.)
1978 — 1981
University of Miami Herbert Business School
Bachelor of Business Administration (B.B.A.), Finance, General
SKILLS
Strategic PlanningProcess ImprovementManagementM&a IntegrationCall CentersCredit AnalysisCollectionsSmart MeteringFinanceCustomer Service ManagementRegulatory AffairsEmployee EngagementBusiness TransformationKey Account ManagementField ServiceBilling ProcessPayment SystemsBusiness Process ImprovementProject ManagementEnergySmart GridChange ManagementRenewable EnergyElectric PowerCustomer ServiceMergers & AcquisitionsTroubleshooting
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