Marlene Ngala
System Iam Administrator @Fleet Feet Sports
Signup · Get unlimited contacts
WORK HISTORY
System Iam Administrator @Fleet Feet Sports
KEY PROJECTS.Okta Adoption & SSO Enablement. Supported enterprise Okta rollout as the central IdP for cloud and SaaS applications. Assisted with application onboarding and SSO configuration using SAML 2.0 and OIDC. Helped migrate applications and users to Okta-based authentication. Supported MFA policy enforcement and authentication troubleshooting post-go-liveDaily IAM & Identity Operations. Manage user lifecycle (joiner/mover/leaver) processes across Okta, Google Workspace(profile source) and HR apps. Process access requests and approvals via Zendesk. Troubleshoot authentication, authorization, MFA, and SSO issues. Investigate access-related incidents and perform root cause analysis.
EDUCATION
Southern New Hampshire University
Bachelor of Science - BS, Information Technology
Monroe Community College
none, Information Technology
ABOUT MARLENE NGALA
Identity & Access Management (IAM) | Entra ID | Okta | Secure & User-Focused Identity
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.