Marlene McCullah

Experience

1. Regional Crew Relations Leader, Fry Cook & Cashier

   Raising Cane's Chicken Fingers

   Sep 2019 — Present

   Partners with and supports 3 fast growing regions as a highly collaborative, results-oriented Crew Relations Leader. Adept at balancing multiple priorities/issues and being decisive. Partners with RP\'s and Area Leaders to effectively communicate to operators how to understand and follow policies, procedures, federal, state and local employment laws while providing ongoing coaching and education to adhere to them• Protects the interests of Crew and the Company in accordance with policies and governmental laws and regulations• Conducts continuing study of all policies, programs, and practices keeping leadership informed of new developments• Manages and monitors all Crew Relations complaints and issues in partnership with appropriate Regional Partner and/or Area Leader.• Leads and conducts investigations while working in alignment with the Legal, Operations and Crew Relations Team in the development of the specific response and remediation plans.• Works in partnership with leaders on performance management and progressive discipline for leadership and hourly Crew.• Proactively educates and coaches operators Company wide on how to build a positive culture and assists in conducting culture assessments in Restaurants.• Conducts and assists in separations of leadership and Crew.• Works in conjunction with the Legal/Risk Team on any governmental agency claims, areas of compliance or other employment litigation issues (i.e. DOL, EEOC, DFEH, Worker’s Compensation, and Interactive Process etc.)• Develop and facilitate proactive education for field leadership based on trending concerns and issues• Follows all Crew Relations processes providing proper documentation and utilizing the appropriate systems and tools provided

Education

• University of Phoenix

  Class Certification

• University of Phoenix

  Certification

• California State University, Fullerton

  BA