Marlene Bacon
Business Efficiency and Continuous Improvement - Sr Project Consultant @Blue Cross Blue Shield of Michigan
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WORK HISTORY
Business Efficiency and Continuous Improvement - Sr Project Consultant @Blue Cross Blue Shield of Michigan
Detroit, MI, US
Analyze and refresh core process data that led to a multi-year enterprise-wide transformational change mission to significantly reduce administrative cost.Lead implementation of enterprise-wide continuous improvement projects resulting in process efficiencies to optimize resources and reduce costly waste. Develop and facilitate enterprise awareness topics and soft skill enhancements for collective team development.Volunteer for various employee resource networking activities and mentoring summer interns.Obtained the Lean Six Sigma Green Belt certification with 100% accuracy in all program components.
EDUCATION
University of Michigan
Lean Six Sigma
Central Michigan University
BSBA, Business Administration
Central Michigan University
MSA, Business Administration, Management and Operations
ABOUT MARLENE BACON
A results oriented continuous improvement specialist experienced in analyzing and measuring the effectiveness of existing business processes to recommend sustainable, repeatable and quantifiable business process improvements. Proven ability to successfully lead diverse cross-functional departments to facilitate and deliver process improvements. Passionate mindset that views failures not as setbacks but as opportunities for continuous learning and growth.
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