Marlene Bacon

Change Leadership

Role
Business Efficiency and Continuous Improvement - Sr Project Consultant at Blue Cross Blue Shield of Michigan
Location
Canton, MI, US
LinkedIn followers
500 followers

About Marlene Bacon

A results oriented continuous improvement specialist experienced in analyzing and measuring the effectiveness of existing business processes to recommend sustainable, repeatable and quantifiable business process improvements. Proven ability to successfully lead diverse cross-functional departments to facilitate and deliver process improvements. Passionate mindset that views failures not as setbacks but as opportunities for continuous learning and growth.

Experience

  1. Business Efficiency and Continuous Improvement - Sr Project Consultant

    Blue Cross Blue Shield of Michigan

    May 2023 — Present · Detroit, MI, US

    Analyze and refresh core process data that led to a multi-year enterprise-wide transformational change mission to significantly reduce administrative cost.Lead implementation of enterprise-wide continuous improvement projects resulting in process efficiencies to optimize resources and reduce costly waste. Develop and facilitate enterprise awareness topics and soft skill enhancements for collective team development.Volunteer for various employee resource networking activities and mentoring summer interns.Obtained the Lean Six Sigma Green Belt certification with 100% accuracy in all program components.

Education

  • University of Michigan

    Lean Six Sigma

  • Central Michigan University

    BSBA, Business Administration

    2005 — 2007

  • Central Michigan University

    MSA, Business Administration, Management and Operations

    2008 — 2011

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Marlene Bacon — Business Efficiency and Continuous Improvement - Sr Project Consultant at Blue Cross Blue Shield of Michigan in Canton, MI, US | Unifers