Marlena Turner

About Marlena Turner

My career experience started off in my childhood as the daughter of an entrepreneur and my childhood hobbies: theater, dance, creating, and teaching. I loved working side by side with others and enjoyed opportunites to teach my skill sets to younger friends and neighbors.My career started off while I was a stay at home mother 19 years ago. I opened a play and music for children under the age of 5 in the basement of my home. Later moved my business to in-home themed parties for children,After my 4 children were all in school I decided it was time to take my social skill to an adult level and went to work for the Attractions Dining and Value Guide. This opportunity helped me to grow my outside sales skills and learn how to sell B2B and work with local fundraising groups.Four years of selling I thought I would stretch my skills set a little further and began working at a radio station where the true challenge in selling came from marketing and idea. Selling radio time without the script or idea. As I like to say \" I was selling air\".

Experience

1. Account Manager

   Informa

   Aug 2022 — Present

   Drove business growth by prospecting and closing enterprise-level opportunities in IT support, service management, and contact center sectors• Implemented strategic multi-channel outreach, leveraging cold calls, social networks, emails, and industry events to expand client base• Developed and executed consultative sales strategies, aligning HDI/ICMI solutions with client pain points for maximum impact• Excelled in both inbound lead conversion and outbound sales, fostering long-term customer relationships• Cultivated strong connections with key decision-makers, identifying upsell and cross-sell opportunities to boost revenue and engagement• Designed integrated training solutions, emphasizing certification-based programs and driving event awareness to maximize value proposition• Consistently surpassed monthly and annual revenue targets while maintaining a robust sales pipeline• Demonstrated expertise in bundling diverse training formats (online, virtual, private group) to create comprehensive learning solutions

Skills

• Strategic Planning
• Customer Service
• Sales
• Nutrition
• Social Networking
• Social Media Marketing
• Event Planning
• •Handled Supply Inventory, Merchandise Inventory
• •Payroll and Time Attendance
• •Handled Travel Reservations Related to Employment
• Coaching
• •Computer Skills with Proficiency in Microsoft Office 2000, 2003, and 2007 (Wor
• Event Management
• Marketing
• Network Marketing
• •Superior Telephone and Customer Service Skills
• Marketing Strategy
• Direct Sales
• Public Speaking
• Leadership
• Social Media
• Wellness
• •Scheduled Meetings