Blaylock
It is Our Moments in Time that Create a Life Full of Color!CX Pro Focused on Top Technologies/ Expert in AI/ Professional CX Speaker/ CRM Consultant
- Role
- Chief Executive Officer at Blue Lotus Systems
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Blaylock
Blue Lotus Systems is an established Austin based full-service IT Services provider with 20 years of history, that brings together world-class experts in strategic IT disciplines. We offer services in a number of key domains that are designed to solve business problems and help elevate the maturity of your IT organization. Our staff has broad experience in the High-Tech, Healthcare, Government, Telecom, and Banking spaces.Services offered include:IT StrategyIT Modernization - TransformationvCIO / vCTO / vCISO Advisory Services (coaching, search, continuity)Vendor Management / Contract NegotiationITSMITIL v3, ITIL v4Maturity AssessmentsEnterprise ArchitectureBudget ManagementProgram Management / PMOInformation SecurityCloud MigrationService Desk ManagementCRMWorkforce ManagementCustomer SuccessCustomer RetentionCustomer ServiceGDPRServiceNow Salesforce MS Dynamics IVRCTISaaSPaaSCloudIntegrationCustom Application Management - Development - SupportLegacy System Modernization
Experience
Chief Executive Officer
May 2003 — Present · Austin, TX, US
Blue Lotus Systems is a boutique enterprise consulting firm that assists companies implement and manage a variety of ERP and CRM systems designed to help develop successful relationships, attain the art of effective communication, and enhance the overall personal touch for high customer engagement and loyalty. Formed in 2003, our IT consulting group to support creation and deployment of effective CRM and enterprise platform solutions that promote sales and enhance customer engagement. Project phases include discovery, design, vendor negotiation, hardware and software selection, business process re-engineering, development, implementation, and system maintenance. We develop innovative and creative enterprise solutions to maximize gross profit and optimize cost control. Clients are informed on utilizing omnichannel communication and marketing strategies to increase organization brand image.
Education
Suffield University
Bachelor of Science (B.S.), Computer and Information Sciences and Support Services
Skills
- Program Management
- Management
- Crm
- Salesforce.com
- Business Analysis
- Telecommunications
- Strategy
- Leadership
- Vendor Management
- Outsourcing
- Project Management
- Professional Services
- Business Process
- Team Leadership
- Training
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