Blaker
Project Management: Luxury Retail: Customer Satisfaction
- Role
- Client Advisor at Neiman Marcus
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Blaker
Approachable and resourceful professional with a strong foundation in customer relations,…
Experience
Client Advisor
Apr 2022 — Present · US
Create client engagement strategies for luxury accounts, generating $3.5M+ in revenue while ensuring long-term satisfaction- Drive client retention through credit program rollouts and product launches, managing timelines, resources, and communication- Mentor new client advisors, which includes hands-on training and implementing corporate culture- Manage employee scheduling and implement interdepartmental policies for the precious jewelry department- Utilize data-driven insights to drive promotional planning and merchandising updates, aligning them with market trends and business goals.
Education
College of Charleston
Bachelor of Arts - BA, Communication and Media Studies
Skills
- Public Relations
- Media Relations
- Marketing
- Teamwork
- Leadership
- Event Planning
- Microsoft Excel
- Powerpoint
- Event Management
- Communication
- Google Analytics
- Public Speaking
- Adobe Creative Suite
- Proficient Typer
- Customer Service
- Press Releases
- Creative Design
- Advertising
- Creative Writing
- Research
- Newsletters
- Microsoft Word
- Microsoft Office
- Social Networking
- Social Media Marketing
- Time Management
- Social Media
- Brand Management
- Fundraising
- Marketing Strategy
- Speech Writing
- Blogging
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