Whitney

About Whitney

I am a self-motivated, enthusiastic, and goal driven product owner and manager with experience in business strategy, project management, agile methodology and product development.Ever since I was a little kid, I have been infatuated with airplanes and technology. Shortly after high school, I started my job with United and while my passion hasn\'t changed, my continued interest in learning and growing has. This has led me through many different paths at United, as well as the US Navy. I have supported United\'s contact centers and learned about our beloved customers, I have had the opportunity to learn about airport operations while working at various airports, from there to the Navy where I specialized in avionics for the F-18 fleet, and finally to now- where I have the privilege of being a Senior Product Owner that supports our Digital Revenue team.

Experience

1. Senior Product Owner

   United Airlines

   May 2022 — Present · Chicago Ridge, IL, US

   I lead a team of amazing innovative analysts that are responsible for representing and delivering the customer experience across United\'s digital channels. As a Sr. Product Owner, my responsibilities included managing multiple products, collaborating with stake holders, and prioritizing items that match our goals to ensure successful product delivery that our customers expect from our award winning channels.

Education

• Colorado Technical University

  Bachelor of Business Administration (BBA), Business Administration and Management, Marketing

  2013 — 2015

Skills

• Airlines
• Budgets
• Management
• Microsoft Office
• Contract Management
• Outlook
• Administrative Assistants
• Pricing
• Access
• Commercial Aviation
• Flights
• Project Management
• Aircraft
• Microsoft Excel
• Travel Management
• Customer Service
• Aviation
• Process Improvement
• Aerospace
• Contract Negotiation