Mark Zullo
Sales Methodology Program Owner at Oracle
- Role
- Sales Methodology Program Owner at Oracle
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Mark Zullo
Sales enablement and training leader with 15+ years of experience improving performance…
Experience
Sales Methodology Program Owner
Jul 2019 — Present · US
Build and maintain programs for sales skills that align to the business needs to ensure the global community is fully supported for skills within the overall sales lifecycle.Engage and manage relationships with key stakeholders from global leadership to enable a path for sales skills trainingUnderstand business requirements and KPIs and be able to transform and create a programmatic intervention that effectively supports the metrics through gap and impact analysisDrive adoption of new and existing sales skills programsLink sales skills competencies and proficiency levels to curriculum Ensure that sales skills training and enablement programs and initiatives meet the business needs of Managers and support their ability to lead and coach others.Engage and manage relationships with key stakeholders from global leadership by providing a platform for their input by participating in steering boards and on the creation and evolution of the enablement path for sales skills trainingUnderstand business requirements and KPIs and be able to transform and create a programmatic intervention that effectively supports the metrics through gap and impact analysisActively involved in the creation and updating of the sales skills training programs leveraging expertise and business input from key stakeholders internal and external.
Education
Metropolitan State University of Denver
Bachelor's Degree, Biology
1994 — 2000
Skills
- Call Center
- Telecommunications
- Analysis
- Needs Analysis
- Technical Training
- Customer Experience
- Addie
- Curriculum Design
- Process Improvement
- E-Learning
- Customer Retention
- Vendor Management
- Training Delivery
- Technical Writing
- Cross-Functional Team Leadership
- Captivate
- Contact Centers
- Project Management
- Employee Training
- Team Building
- Customer Satisfaction
- Training
- Program Management
- Coaching
- Voip
- Instructor-Led Training
- Call Centers
- Leadership
- Instructional Design
- Business Process Improvement
- Team Leadership
- Sales Process
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