Mark Williams
Results-driven Senior Systems Analyst | Waterfall & Agile SDLC Methodologies | Telecommunications, Banking, Insurance, Military
- Role
- Senior System Analyst Senior Product Owner at T-Mobile
- Location
- Colorado Springs, CO, US
- LinkedIn followers
- 500 followers
About Mark Williams
I am a results-driven senior systems analyst / senior product owner who excels in analyzing business needs and providing solutions that exceed business expectations. My background is in telecommunications, banking, insurance, and the military. Additionally, I was an object-oriented software developer for quite a while, as well as a senior business systems analyst and UI designer. In addition to my hard skill set (listed below), I have strong technical, analytic, and problem-solving skills, pay excellent attention to detail, and have demonstrated success effectively working within a team and independently. If you review my profile, you’ll find that I’ve always proactively communicated with users, business stakeholders, product managers, project engineers, software developers and leads, testers, and fellow team members to drive out actual requirements and translate them into successful solutions. I’ve been the Lead Analyst on numerous projects and have received formal recognition for several, including a nomination for T-Mobile’s PEAK Award. In addition to being a project lead, I’ve also developed several notable processes and created documentation for other complex ones. My competencies include: √ Lead Systems Analyst and Project Lead √ Software Development Life Cycle (SDLC) using Waterfall methodology √ Familiarity with Agile SDLC methodology √ Communication & Technical Writing √ Program Management while in the Military √ Working Knowledge of Spanish I was also in the United States Air Force. I am available to discuss new opportunities in the Seattle, Denver, or Colorado Springs areas (am willing to relocate) or virtual (remote). I can be reached at m••••••••@live.com.
Experience
Senior System Analyst Senior Product Owner
Jan 2012 — Present · Bellevue, WA, US
Manage post-paid and pre-paid billing system applications working with both T-Mobile personnel and designers/developers from T-Mobile’s billing vendors (Amdocs and Ericsson) Performed role of lead systems analyst on pair of projects that provided unlimited international calling to subscribers having less-than-perfect credit histories (Nominated for PEAK Award for work done on project) Provided key analysis on 2+ year project that migrated 900k+ subscribers from one Pre-Paid billing platform to another (Formally recognized by several peers for outstanding performance) Functioned as lead analyst on extremely large and complex project intended to provide configurable short-term domestic and international calling (i.e, on-demand passes)(Formally recognized by several peers for outstanding performance)
Education
Northern Illinois University
Bachelor of Science, Industrial Engineering
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