Mark Hoffmann

About Mark Hoffmann

I’ve been passionate about technology ever since I was a little kid first playing pong and then programming on my Atari computer … yep! Atari’s did more than just play games. For most of the last 30 years I have served as an IT leader helping large and small businesses take advantage of technology to better serve their customers and employees. One of my most rewarding experiences was owning a small business that delivered custom software and websites to grossly under-served small businesses during the dotcom craze. Next to my time in service as an officer in the U.S. Army Corps of Engineers, I think my proudest achievement was serving as the technology leader for TCGRx, a Wisconsin based company that I helped grow from a start-up to become a global leader in the pharmacy workflow and automation space. I opened CMIT Solutions of SE Wisconsin because I truly LOVE to take care of the IT stuff so business professionals and leaders can do what they do best – take care of the business. As a small business owner and stakeholder in a business that was growing by leaps and bounds, I felt the pains of not of not having the budget to hire the right people and not being taken care of by vendors who didn’t care about the “little guy.” Being part of the CMIT community gives me the opportunity to serve other small and medium sized businesses - owner to owner. At the same time, I have the added support of hundreds of other locally owned and operated CMIT locations with thousands of CMIT and vendor support techs worldwide to back me up. I am Mark Hoffmann - and my customer promise is to run my business by the Golden Rule while we take the stress and the hassle out of IT by providing you the best guidance, customer service, and support so you can work and sleep better knowing we’ve got your back.

Experience

1. Owner - Cmit Solutions of Se Wi

   Cmit Solutions Of Se Wisconsin

   Apr 2021 — Present · WI, US

   I provide B2B IT Services to small and mid-sized businesses. With nearly 30 years as an IT leader, I have served more than half of my career as an owner and executive leader in the SMB world. I understand the importance of secure, reliable, and scalable IT in growing and managing your business. Technology can be frustrating when it is not working and overwhelming when you are looking to upgrade and adapt to new business pressures. Whether you need something fixed; or services like fully Managed IT, Co-Managed IT, Help Desk Support, Data Protection, Cybersecurity, Data Backup and Recovery, Cloud Solutions, File Sharing, Network Monitoring, and Application Development or Support; or consultative services to help you grow - I am here to serve. One of my biggest disappointments as a small and mid-sized business owner has been the lack of attention and quality of service provided by vendors. My experience is that many vendors just don\'t care about the \"little guy.\" My commitment to my clients is to live by the Golden Rule and take the Stress and Hassle out of IT so you can focus on running your business.

Education

• Keller Graduate School of Management of DeVry University

  MBA, Business Administration and Management, General

  2004 — 2009

• New York University - Polytechnic School of Engineering

  BS Computer Science, Computer Engineering/Electrical Engineering

  1986 — 1990

• USA Martial Arts Academy

  Black Belt

Skills

• Enterprise Software
• P&L Responsibility
• Applications Delivery
• Management
• Pharmacy Automation
• Business Intelligence
• Enterprise IT Strategy
• Strategic IT Management
• Crm
• Itil
• Executive Management
• Entrepreneurial Organizations
• Strategic Planning
• International Project Management
• Consulting
• Business Analysis
• Strategy
• Business Solution Delivery
• Integration
• IT Transformation
• Leadership
• IT Management
• Business Strategy
• IT Strategy
• Vendor Management
• Solution Implementation
• IT Business Strategy
• Project Management
• Cross-Functional Team Leadership
• IT & Business Strategy Alignment
• Business Process Improvement
• Technology Solution Delivery
• Transformational Leadership
• Data Warehousing
• Business Transformation
• Customer Service
• Applications Software Development
• Process Improvement
• Business Process
• Product Management