Mark
Manager, Professional Services West Region
- Role
- Professional Services Manager at ICU Medical
- Location
- Overland Park, KS, US
- LinkedIn followers
- 500 followers
About Mark
31••••••27, m••••••••@gmail.com. My entire career has been dedicated to working with hospitals to make clinicians and caregivers safer and more efficient in their day to day activities. This initiative is two-fold, as it directly effects the patient, giving a safer patient environment, offering more time with clinicians, and helping hospitals to navigate increased economic pressure. One of the greatest skills I have learned over the years is how to listen to the customer. When working with hospitals and clinicians, you quickly learn that every site and clinician has a different idea of how things are done. Taking time to learn and dig into their processes makes it much easier to be able to become a trusted advisor to a customer and actually customize your solution to best impact their time and spend. In enjoy solving problems, whether it be finding a better way to do something, devising a way to get a deal finalized, or figuring out a new internal process. An excellent resource for your problem solving is listening to, and collaborating with your colleagues. I was blessed with a boss early in my career, she fostered an excellent culture of teamwork and it made me adopt the same mantra. Whilst striving to be a Rock star performer in my professional sales, I am able to actually occasionally be on in my personal time as I play guitar and sing in a local band that plays in the KC area venues every couple of months.
Experience
Professional Services Manager
Apr 2023 — Present
Education
Friends University
Bachelor's Degree, Computer Information Systems
2004 — 2005
Skills
- Cold Calling
- Sales Operations
- Sales
- New Business Development
- Capital Equipment
- Healthcare Industry
- Medical Devices
- Healthcare Information Technology
- Hospitals
- Pharmacy
- Hl7
- Healthcare
- Operating Room
- Emr
- Surgery
- Salesforce.com
- Sales Process
- Clinical Research
- Territory Management
- Solution Selling
- Market Development
- Ehr
- Capital Equipment Sales
- Enterprise Software
- Fda
- Cpoe
- Business Development
- Competitive Analysis
- Sales Force Development
- Crm
- Selling
- Strategy
- Leadership
- Informatics
- Direct Sales
- Analysis
- Hipaa
- Process Improvement
- Product Management
- Account Management
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