Mark Wilkens

Digital Transformation | AI Implementation at Scale | Data Product Management | Technology Strategist

Role: Director - Member Technical Staff at AT&T
Location: Dallas-Fort Worth, TX, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Mark Wilkens

Visionary Data & IT Executive with 10+ years of experience leading enterprise-wide digital transformation, data strategy, and technology innovation across Fortune 50 organizations. Proven track record of aligning technology initiatives with business outcomes to drive revenue growth, reduce operational costs, and enhance EBITDA. Adept at leading cross-functional teams, influencing C-suite stakeholders, and delivering scalable solutions that improve customer experience and operational efficiency. Expert in enterprise architecture, cloud migration, data governance, product strategy, and platform modernization.

Experience

Director - Member Technical Staff
AT&T
Sep 2025 — Present · Dallas-Fort Worth, TX, US
Legacy transformation supporting enterprise level initiatives aimed at decreasing operational spend

Education

Western Governors University
Master of Business Administration (MBA), Information Technology Management
2017 — 2019
Western Governors University
Bachelor of Science (BS), Information Technology

Skills

Team Leadership
Managed Services
Python
Microsoft Office
Sales
Business Intelligence
Wireless
Leadership
Management
Team Building
Compliance Pci
Program Management
Wireless Technologies
Customer Satisfaction
Archer Administrator
Supplier Risk Management
Vendor Management
Process Improvement
Business Process Improvement
Data Analysis
Analytical Skills
Agile Project Management
Project Management
Sales Operations
Customer Service
Customer Experience
Iterative Methodologies
Compliance Management
Solution Selling
Compliance Analysis
Telecommunications

Contact information

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Work email
•••••@att.com
Personal email
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Current company

AT&T

Telecommunications · 196K employees · Dallas, Texas, United States

We understand that our customers want an easier, less complicated life. We’re using our network, labs, products, services, and people to create a world where everything works together seamlessly, and life is better as a result. How will we continue to drive for this excellence in innovation? With you. Our people, and their passion to succeed, are at the heart of what we do. Today, we’re poised to connect millions of people with their world, delivering the human benefits of technology in ways that defy the imaginable. What are you dreaming of doing with your career? Find stories about our talent, career advice, opportunities, company news, and innovations here on LinkedIn. To learn more about joining AT&T, visit: http://www.att.jobs We provide in some of our posts links to articles or posts from third-party websites unaffiliated with AT&T. In doing so, AT&T is not adopting, endorsing or otherwise approving the content of those articles or posts. AT&T is providing this content for your information only.

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