Mark Webb

About Mark Webb

With over 25 years in the P&C insurance industry, I bring a unique blend of analytical prowess and leadership skills to the table. My journey began as a math enthusiast, solving complex equations, which seamlessly transitioned into a passion for real-world problem-solving in insurance.Throughout my career, I\'ve worn many hats: team leader, business sponsor, price optimization specialist, analyst, contract negotiator, relationship builder, motivator, communicator, and mentor. My extensive background spans various fields within the P&C insurance sector, allowing me to implement innovative solutions and drive significant results.In the past decade, I\'ve spearheaded multi-million dollar underwriting expense reduction initiatives, enhanced segmentation accuracy through R&D, and developed retention-driven processes to extend policy life expectancy. Managing multi-million dollar relationships with data providers has also been a key part of my role.Currently, I am focused on conducting market analysis, A-B testing, identifying trends, and improving customer experience to expand multi-product household initiatives and revenue. My drive for results aligns perfectly with our company\'s vision and operational goals.Specialties:Process Improvements & ManagementResearch & DevelopmentAd hoc Data AnalysisTrend & Cost Benefit AnalysisContract NegotiationVendor RelationshipsCustomer Experience EnhancementCross Sell MarketingLife Events & Defection AnalysisProficient in Microsoft Software, SAS, and SQL

Experience

1. Manager of Data Analysis

   Progressive Insurance

   Jan 2026 — Present · Mayfield Village, OH, US

   As the Manager of Data Analysis, I lead a dynamic team of Data Analysts dedicated to maintaining, monitoring, and delivering actionable insights through business metrics and financial data. I oversee the development and implementation of standardized reporting and analysis frameworks to ensure alignment with business objectives and organizational standards. My role involves collaborating with all levels of management to address complex business challenges and contributing to the long-term strategic direction of the department.Key Highlights:+ Directed analytic research during two A/B pilot programs, driving incremental quotes that resulted in over $80M in incremental lifetime underwriting profit over a five-year period.+ Provided the analytical framework for identifying additional protection market opportunities, enabling data-driven decision-making and strategic growth.+ Established strategic goals for the group/department and developed actionable plans to achieve both departmental objectives and broader organizational targets set by senior leadership.Through a combination of leadership, strategic planning, and data-driven insights, I work to continuously elevate the performance and impact of the data analysis function within the organization.

Education

• Baldwin Wallace University

  Bachelor of Science - BS, Mathematics, Economics

  1991 — 1995