Mark Ward
Deputy Head of Operations @GTN
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WORK HISTORY
Deputy Head of Operations @GTN
London, GB
EDUCATION
Barking Abbey Sixth Form
A Levels
Barking Abbey Sixth Form
None, A Level - Business Studies, Accounts, ICT
SKILLS
ABOUT MARK WARD
I am a Senior Operations Risk & Controls Manager with 15+ years’ experience across global financial markets, specialising in CASS compliance, FCA oversight, and operational resilience. What sets me apart is my ability to blend regulatory expertise with advanced data analytics, as a Qualified Data Analyst (RITTech©) skilled in Python, SQL, and PowerBI.I have led global initiatives including the migration of reconciliation platforms, automation of client money reporting, and transformation of risk MI, achieving time savings of up to 92% while strengthening audit outcomes. Alongside my technical delivery, I am passionate about team development — mentoring colleagues through data qualifications, building cross-functional training programmes, and launching a data community to embed a culture of continuous learning.Recognised as both a Culture and Risk Champion, I bring a reputation for integrity, innovation, and practical leadership, helping firms build stronger, more resilient control frameworks while embracing the future of data-driven risk management.‘Impacting the Future of Operations | One Problem at a Time!’”
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