Markus Geist
Process Manager Problem Resolution Management @AUMOVIO
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WORK HISTORY
Process Manager Problem Resolution Management @AUMOVIO
Ulm, DE
Leading the Problem Resolution Management (PRM) Process and Methodology for approximately users across Continental Business Unit Autonomous Mobility (AM)- Spearheading the PRM process, incorporating both traditional and agile methodologies to ensure seamless problem resolution across the Autonomous Mobility Business Unit- Providing comprehensive training and coaching to project teams, equipping them with the necessary skills to effectively utilize PRM processes, methods, and tools- Leading a team of PRM process experts, driving technical excellence and process optimization for projects within the Business Unit AM- Coordinating changes in the Jira Workflow Definition, ensuring alignment with the evolving needs of users across Business Unit AM.
EDUCATION
Albertus Gymnasium Lauingen
General Qualification for University Entrance
DEKRA Akademie GmbH
Qualified IT Specialist / Systemintegration
SKILLS
ABOUT MARKUS GEIST
Process Manager Problem Resolution Management
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