Markus Reddeker
Director Managed Services Delivery & Operations Emea @Diebold Nixdorf
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WORK HISTORY
Director Managed Services Delivery & Operations Emea @Diebold Nixdorf
Responsibility for the delivery of managed services to banking and retail customers in EMEA across the service lifecycle\\\\n Responsibility for performance and finance targets in alignment with the fullfillment of SLA, KPI and customer satisfaction goals\\\\n Execution of quality improvement programs and restructuring activities\\\\n Identification and execution of longterm delivery strategy\\\\n Leading a team of regional solution and IT architects\\\\n Leading a team of support managers for large scaled global retail accounts\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
SKILLS
ABOUT MARKUS REDDEKER
Collaborative global leader who values open communication and teamwork. Service- and…
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