Markus Leugner
Senior Manager Global Field Service Training & Engagement & Rpoc Germany @Smiths Detection
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WORK HISTORY
Senior Manager Global Field Service Training & Engagement & Rpoc Germany @Smiths Detection
Wiesbaden, DE
Lead and develop an international training and Management team, demonstrate Leadership and quality management, project planning management and control, participate in cost center budgeting, demonstrate equipment to customers, ensure scheduling and delivery of training events, develop and design training materials, develop training programs, support other Entities worldwide, Being a Responsible Point of Contact in local and global projects.
EDUCATION
Stellenbosch University
Diplomarbeit, Elektrotechnik und Elektronik
DIEHL GmbH & Co KG
Kommunikationselektroniker, IHK
Stellenbosch University
Praxissemester, Elektrotechnik und Elektronik
Technische Hochschule Nürnberg Georg Simon Ohm
Diplom Ingenieur FH, Elektrotechnik, Eletronik und Kommunikationstechnik
Staatliche Fachoberschule Nürnberg
Fachhochschulreife, Technik
ABOUT MARKUS LEUGNER
Profile:I have been appointed Team Lead Training in November 2020. Here I see myself as a supporter for the training team to motivate and individually develop the employees. In addition, the online development of training material currently plays another major role. In addition to training planning, the creation of documentation for our products at the Wiesbaden site also plays another key role in the company.Since November 2021 I have been appointed as a Senior Manager Global Field Service Training & Engagement & Regional Point of Contact in Germany. I\'m now responsible for an international Training and Management Team for successful Leadership.More than 18 years experience as a senior technical trainer have enabled me to develop a wide range of abilities, in the field of Training. I am intelligent, self-motivated and energetic and I have good analytic, design and problem solving skills.I enjoy working with people, and take particular satisfaction when I am able to help them achieve their objectives and facilitate their growth and development.I like to see training as motivational, challenging and enjoyable – always focused on content, delegates and high level results.As technical trainer I conducted all Conventional X-ray unit types (from HS 5030si up to HS 18•••02is pro) as well as aTiX and CTIX unit types, the iLane tray return system, the remote tray return system Checkpoint.evo plus.We are conducting technical training mainly for all EMEA customers but we are also available for all requests from our entities worldwide if required. We recommend technical trainers as T3 (Train-the Trainer) in all our entities to reduce costs but provide the customer with excellent quality and standards of training, too.I was also responsible to cover all training requests to schedule and coordinate the projects abroad for global training requests.I was editoring manuals and training material for our CXS product line, too.Specialties: leading, coaching, communication, conflict management, customer requests, delivery, english, german, goal setting, leadership, management training, microsoft, excel, outlook, powerpoint, word, presentation skills, project management, teaching, training
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