Mark P.

About Mark P.

Mark Palmer has enjoyed a successful career as a technology manager, cybersecurity, and operations leader across various sectors, including retail, education, industrial, and government technology environments. With over 25 years of experience, Mark has demonstrated his ability to start up, develop, and mature technology and cybersecurity operations, effectively aligning with internal and customer stakeholders. He excels in collaborative environments, fostering successful customer outcomes by working closely with developers, engineers, sales, and support teams. Mark’s strengths are constructing pragmatic operational processes to support organizational goals and objectives, living the mission of the organization and modeling success for peers and others.Throughout his career, Mark has achieved several notable accomplishments. He successfully transitioned from educator to technology professional, gaining industry certifications and recognition within two years. He implemented a cybersecurity compliance program that eliminated the need for a position at Dun & Bradstreet (Hoover’s Online). While at Acumera, Mark excelled in translating customer needs and requirements into deployable and integrated components of a managed security and network platform. His dedication is evident in his willingness to travel extensively, both pre-COVID and during the pandemic-imposed air travel outages, to support customer transitions and provide on-site assistance. Mark also shared his cybersecurity expertise and skills while cultivating relationships with key personnel in major accounts.

Experience

1. Principal Consultant

   Acumera is now Scale Computing!

   Sep 2023 — Present · US

Education

• University of Hawaii at Manoa

  MEd, Curriculum and Instruction Secondary Edu

  1993 — 1996

• Concordia University Texas

  BA, Environmental Sci & Secondary Ed

  1986 — 1991

• The University of Texas at Austin

  n/a, Biology

  1988 — 1988

• Stephen F. Austin State University

  n/a, Forestry

  1987 — 1988

• Austin Community College

  n/a, Technology

  1987 — 1987

Skills

• Project Management
• Access
• Organizational Development
• Troubleshooting
• Software Documentation
• Management
• Security
• Budgets
• Analysis
• System Administration
• IT Management
• Customer Interaction Management
• Vendor Management
• Network Security
• Process Improvement
• Integration
• Networking
• Servers
• Project Planning
• Sql
• Sharepoint
• Leadership