Mark Norman
Specialist @Apple
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WORK HISTORY
Specialist @Apple
Southampton, GB
Started as temporary part-time FWE in June 2024, and became permanent in Jan 2025. Day to day- Engage with customers to understand their needs and provide tailored solutions that enhance their experience with Apple products and services- Deliver exceptional customer service by simplifying complex technology and making it accessible to all customers- Build meaningful relationships to foster customer loyalty and ensure a positive experience- Apply strong communication and problem-solving skills developed through five years of customer-facing experience in retail and hospitality- Leverage experience in probing customer needs and generating business leads to drive sales and support business growth
EDUCATION
Testbourne Community School
GCSE
Peter Symonds College
A Levels, Law, Politics, Criminology
Solent University
Bachelor of Laws - LLB, Law
ABOUT MARK NORMAN
Proactive individual with 5+ years experience in high-end retail and a strong academic…
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