Mark Szalkiewicz
Customer Success Engineer at CARET
- Role
- Customer Success Engineer at Caret at CARET
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Mark Szalkiewicz
I work with small to mid-sized firms to identify the challenges they face with the workflow process in their operations and recommend the appropriate technology solutions including software solutions from within the AbacusNext portfolio. The software I sell includes project workflow software for CPA\'s (OfficeTools), CRM software (Results), Document Assembly software (Hotdocs), and Case Management software for law offices (AbacusLaw and Amicus Attorney). Many of our clients recognize the critical role that technology plays in the day to day operations of their business but are unsure of the best way manage the technology and evolving security threats. By utilizing the Abacus Private Cloud (APC) Service, the burden of owning and managing technology is removed from their shoulders and is handled by our extensive and highly experienced team.
Experience
Customer Success Engineer at Caret
Sep 2019 — Present · San Diego, CA, US
I work with internal and external clients to ensure that we are providing the best value and performance for the client\'s needs. I regularly review and provide feedback on the client\'s current state and ways to optimize their use of our products. I prepare proposals for our team to present and and act as a technical consultant to the client explaining the various pieces of our solution.
Education
Mater Dei High School
Liberal Arts and Sciences/Liberal Studies
1979 — 1983
Rutgers University
BA, Economics, History, English, Statistics
Skills
- Consulting
- Unified Communications
- Account Management
- Sales
- Var
- Process Improvement
- Strategic Partnerships
- Saas
- San
- Sales Process
- Channel Partners
- Data Center
- New Business Development
- Management
- Go-to-Market Strategy
- Customer Relationship Management (Crm)
- Salesforce.com
- Virtualization
- Direct Sales
- Lead Generation
- Business Development
- Sales Management
- Market Development
- Channel
- Solution Selling
- Professional Services
- Managed Services
- Servers
- Crm
- Multi-Channel Marketing
- Selling
- Start-Ups
- Strategy
- Business Alliances
- Cloud Computing
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