Mark Sweeting

About Mark Sweeting

Strategically focused, highly driven IT professional demonstrating more than two decades of successful leadership in both internal- and external-facing IT organizations. Experienced in strategic sales, business development, systems implementation, consulting, managed and professional services, project management, service desk management and IT outsourcing. A dynamic and committed leader recognized for building strong customer relationships, maximizing utilization of resources, innovating business processes, improving customer satisfaction, and increasing return on technology investment. A trusted advisor to all manner of customers, achieved through open and honest collaboration and communication with all stakeholders, combined with strong fiscal acumen and broad technological aptitude.Highlights include:• Proven proficiency in working closely with senior executives, business unit and technology managers, to understand needs and then applying technology to solve those needs in a cost-effective manner• Strong leadership ability with the capacity to organize and guide all phases of planned and ad hoc projects and tasks while managing, motivating, and leading project teams and remaining flexible to handle unforeseen events• Well-established competencies in account management, engagement management, service delivery management, vendor and client relationship management, and pre-sales engineering, support, design, and implementation• Adept at building professional, service-oriented IT organizations that reflect the values of their organization and deliver exceptional service levels to all stakeholders

Experience

1. Senior Client Solutions Architect

   AHEAD

   Feb 2023 — Present · Chicago, IL, US

Education

• Taylor University

  BA, Chemistry Pre-Med

  1986 — 1990

• Purdue University

  Medicinal Chemistry

  1990 — 1991

• Kingsway Academy

  Highschool

  1975 — 1986

• Purdue University

  Medicinal and Pharmaceutical Chemistry

Skills

• Citrix
• Infrastructure
• Windows
• Project Management
• Network Administration
• Sql Server
• Cisco Technologies
• Servers
• Crm
• San
• Security
• Waas
• Netapp
• Datatrac
• Customer Service
• Enterprise Mobility
• Vpn
• IT Management
• Customer Relations
• Antivirus
• Calyx Point
• Vmware
• Wifi
• Active Directory
• Windows Server
• Problem Solving
• Analysis
• IT Solutions
• Office 365
• Firewalls
• Cloud Computing
• Management
• Bomgar
• Team Leadership
• Cisco Ucs
• Increasing Roi
• Mpls
• Strategic Planning
• Network Security
• Yardi