Mark Swanson

About Mark Swanson

Someone who strives to not only meet but exceed whatever goal is set on his plate by demonstrating strong customer advocacy and an in-depth understanding of a diverse customer base. A Goal-driven crowd favorite amongst his customer base and colleagues with a proven history of maintaining and growing business by consistently delivering an exceptional level of service to solve all issues, fulfill all requests, provide recommendations, and introduce fresh ideas in order to satisfy and enhance each customers experience to keep them coming back for more. He has proven ability to adapt to various vertical markets while exceeding quota expectations. By developing a strong understanding of each diversified customer base, Mark has been able to conquer challenges of keeping and gaining customers through his ability to connect with each customer on a deeper level than just fulfilling a simple request. His customer centric approach positioning the value of new products demonstrates strong communication skills, with the ability to understand diverse situations leveraging his people skills and business acumen to develop customized solutions and approaches that achieve dramatic results.

Experience

1. Head Basketball Coach

   Stevenson High School, Lincolnshire, Il

   Oct 2014 — Present

   Head coach of 7th Grade A team - Jr. Patriots Feeder boys basketball. • Promoted to coach of 7A after 3 years of coaching 7B. • Responsible for creating practice plans and coaching 12 player roster for 5 month long season spanning across 30+ practices and 30+ tournament/season games.

Education

• University of Missouri-Columbia

  Minor, Spanish

  2010 — 2014

• University of Missouri-Columbia

  Bachelors, Marketing

  2010 — 2014

Skills

• Teaching
• Marketing
• Advertising
• Microsoft Excel
• Powerpoint
• Digital Marketing
• Teamwork
• Microsoft Word
• Event Planning
• Facebook
• Social Media Marketing
• Press Releases
• Sales
• Social Media
• Sports
• Nonprofits