Mark Swan
IT Project Manager @123Dentist
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WORK HISTORY
IT Project Manager @123Dentist
Burnaby, BC, CA
Key Responsibilities:• Finance: Managed the migration of our ERP solution from Great Plains to Business Central, including planning, execution, monitoring, and control.• Facilitated communication and collaboration between geographically dispersed stakeholders, including consultants, analysts, and executive leadership.• Facilitated project meetings, prepared status updates, and created presentations for our executive Steering Committee.Achievements:• Successfully delivered ERP Migration on schedule and within budget• Operations: Actively managing the adoption of Azure DevOps and Agile methodologies which has resulted in increased transparency and predictability of deliverables• Managing ambiguous requirements, a leading force in driving clarity at an appropriate level of detailSkills:• Realistic and repeatable process improvement• KPI and metrics development and tracking• Interpersonal skills (soft) to communicate appropriately at all stakeholder levels
EDUCATION
CDI
Programming
ABOUT MARK SWAN
I have over twenty years of experience in software development spanning Quality Assurance, Engineering Management and Project Management. I have spent the past eight years managing IT teams and Projects in dynamic environments.I am a Certified Scrum Master and an Agile expert with hands on experience in Waterfall, XP, SAFe, Kanban and Scrum frameworks. I claim proficiency in JIRA, Confluence, ClickUp, Azure DevOps and Microsoft Project.I plan and deliver complex, high-impact solutions which reliably deliver value while diplomatically navigating the people side of the equation.
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