Mark Vaughn
Risk Consultant/Program Manager | Arkansas Self-Insured Fidelity Bond Program Arkansas Self-Funded Cyber Response Program
- Role
- Risk Consultant Program Manager at Arkansas Insurance Department
- Location
- Little Rock, AR, US
- LinkedIn followers
- 500 followers
About Mark Vaughn
Information Technology Professional turned small business/insurance agency owner. A true servant leader with grit and determination and the tenacity to forge a new path outside the comfort zone, to achieve new successes; lives by three key principles: 1) serve others first, always, 2) be a contributor to the greater good, 3) leave it all on the field! Most adaptable as demonstrated by having achieved the ITILv3 certification, Scrum Master, Property and Casualty, Life, and Health licensed Arkansas Producer. Unique ability to pivot and adapt to an ever-changing business landscape, leading to successful outcomes.
Experience
Risk Consultant Program Manager
May 2024 — Present · Little Rock, AR, US
Education
John Brown University
BS, Organization Management
2004 — 2005
Skills
- Unified Communications
- Service Improvement
- Troubleshooting
- IT Service Management
- Change Management
- Service Delivery
- Kaspersky Antivirus
- Technical Support
- Business Analysis
- Servicenow
- Telecommunications
- IT Governance
- Iphone
- Process Improvement
- Saas
- Vendor Relations
- Voip
- Management
- Vmware
- Business Process Improvement
- Service Desk
- IT Management
- Virtualization
- Business Process Design
- Staff Development
- Networking
- Strategic Planning
- Cross-Functional Team Leadership
- Vendor Management
- Software as a Service (Saas)
- Leadership
- Desktop Support Management
- Voice Over Ip (Voip)
- Managed Services
- Software Project Management
- Itil
- Strategy
- Project Management
- Team Leadership
- Requirements Analysis
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