Mark Stanfield

Scrum Master @American Family Insurance

Sarasota, FL, US
EMAILS
m••••••••@amfam.com
MOBILE NUMBERS
+18•••••••89

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WORK HISTORY

May 2024 — Present

Scrum Master @American Family Insurance

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Scrum Master with some project management activities- Facilitate Agile events for assigned product and service delivery teams- Provide and develop meaningful metrics including velocity, sprint burndown, lead time, cycle time, and throughput to drive continuous improvement and to support forecasting and planning- Act as a servant leader to enable the team to be self-organized, cross-functional, and effective in an environment new to Agile delivery- Facilitate team collaboration, decision-making, and conflict resolution- Serve the organization by increasing awareness and adopting Agile principles and values- Assist in managing dependencies with other teams and areas across the enterprise- Coordinate team activities during PI planning events- Manage projects for the team as needed. Assigned to multiple infrastructure engineering squads consisting of the following areas- Cloud Services- Data Center Engineering Duties include- Coaching squad members and the Product Owner on Agile principles and best practices- Assisting the squad in resolving obstacles that hinder the completion of work- Shielding the squad from external interruptions, distractions, and requests that do not adhere to the squad\'s intake process or are not prioritized by the Product Owner- Identifying and addressing team dynamics that impact productivity and escalating if necessary- Identifying and addressing gaps in squad processes and responsibilities- Monitoring the squad\'s board(s) to ensure all necessary information is completed for Stories and Epics- Guiding squad members in self-management and cross-functionality- Leading squad ceremonies (Stand-up, Refinement, Planning/Decomp, Retro)- Providing feedback to squad members- Cultivating an environment where the squad can be effective, promoting continuous improvement and experimentation.

EDUCATION

N/A

The George Washington University

Master’s Certificate in Business Analysis

N/A

Dale Carnegie Business Group

The Dale Carnegie Course

N/A

University of Alabama at Birmingham

BS, Finance

SKILLS

CollaborationProcess ImprovementAgile MethodologiesManagementTeam BuildingAdobe AcrobatHtmlOutlookIntegrationProject Portfolio ManagementCustomer-FocusedCollaborativeContact ManagementBuilding ConnectionsSoaNon-Profit VolunteerOrganization SkillsVisioRequisiteproBusiness RequirementsRequirements GatheringInsuranceCommunicationData AnalysisPivot TablesFrontpagePublic SpeakingRequirements AnalysisMicrosoft WordRamBusiness AnalysisPowerpointMicrosoft ExcelSoftware DocumentationSdlcSalesforce.comBusiness IntelligenceContinuing EducationVendor ManagementResearch

ABOUT MARK STANFIELD

I am a proficient servant leader, self-starter, and change agent, skilled in encouraging…

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