Mark Southerton
Business Applications & Cloud Practice Lead @Claranet
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WORK HISTORY
Business Applications & Cloud Practice Lead @Claranet
In my current role I own the strategy, finance, utilisation and performance of a major multi-region cloud and applications organisation across the UK, Europe, and India. With 25+ years in IT—engineer → architect → founder → senior leader—I bring a rare blend of technical depth, commercial insight and people-first leadership.I lead a diverse team of architects, consultants, engineers and developers who drive cloud infrastructure, application transition, DevOps and transformation delivery for ~50% of Claranet’s delivery business. Since joining, I’ve delivered a major uplift in performance, culture and commercial momentum.Key Achievements:• 30% growth in utilisation of professional services delivery• ENPS from –12 to +62 after a full cultural turnaround• Strengthened partnerships with Azure, AWS, and key ISVs• Contributed to global strategy as part of the Senior Management TeamI specialise in simplifying complexity, aligning teams and turning cloud strategy into real-world delivery impact. My background in presales, architecture and business ownership means I understand technology, operations, customers and commercial drivers equally well.What I focus on:• Scaling high-performing cloud & applications teams• Designing operating models and service offerings• Driving profitable, predictable delivery• Coaching leaders and building strong culture• Supporting clients at C-suite level as a trusted advisorCalm under pressure, empathetic, commercially minded and relationship-driven—I lead with clarity, logic and a “get it done” mindset. This role lets me bring together everything I’ve learned in my career so far to build a stronger, more capable and more customer-focused cloud organisation.
SKILLS
ABOUT MARK SOUTHERTON
I have worked in and around the IT industry for over 25 years, providing solutions into many business sectors. With a \'can do\' attitude and the willingness to approach challenges head on it is fair to say, I have a very unique set of skills.During the course of my professional career I have worked at all levels, from hands on engineer to managing director of my own business. So I know, first hand, about the complexities of business, the commercial perspectives as well as the challenges of getting a job done no matter what. With the ability to approach challenges logically and with calm focus I have advanced quickly. Having a strong technical background and extensive experience in the pre-sales arena, my ability to understand and communicate complex problems and solutions to all levels is well developed.Throughout my career I have been fortunate to experience business in most areas. As a technical lead and solutions architect on many bids and projects I have worked closely with most facets of a technology business, both in house and client side - technical, sales, marketing, operations and management. Drawing information and detail together and producing designs, bids and post project documentation at all levels.As an energetic and motivational speaker I comfortably present solutions, products and bids. Spending years around business owners, entrepreneurs and commercial leaders at all levels proved to me that establishing relationships and identifying closely with your audience/clients is the real key to success. As a result I build strong and lasting relationships with clients and partners, enabling me to bring together highly motivated groups of people easily and with excellent results.
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