Mark Shilaff
Senior Cx Trainer @Concentrix
San Francisco, CA, US
EMAILS
MOBILE NUMBERS
+14•••••••94
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WORK HISTORY
Oct 2021 — Present
Senior Cx Trainer @Concentrix
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Mountain View, CA, US
EDUCATION
N/A
University of San Francisco
Bachelor's Degree, Business Administration; Global Management
N/A
University of San Francisco
Master's Degree, Educational Technology; Collaborative Educational Technology
N/A
San Francisco State University, San Francisco, CA
Certificate of Marketing, emphasis in Integrated Marketing
N/A
Notre Dame de Namur University
Master of Business Administration (M.B.A.), Business Administration; Electronic Business Management
SKILLS
OrganizationSalesMicrosoft WordTeam LeadershipMarket ResearchTechnical WritingResearchConsultantsCompetitive AnalysisRetailTrainingCustomer SatisfactionNew Business DevelopmentCrmMerchandisingVisual MerchandisingAnalysisCustomer ServiceStrategic PlanningE-LearningBrand ManagementMarketing Strategy
ABOUT MARK SHILAFF
Treat people the way you would like to be treated. Always use good judgment. Technology blended in perfect harmony with empathy, precision and service. That is customer service.
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