Mark Sheraden
Cybersecurity Operations Product Governance
- Role
- Technology Risk and Controls Lead, Cybersecurity & Technology Controls at JPMorganChase
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Mark Sheraden
A Navy veteran and dynamic senior business leader with a proven record of guiding cross-functional teams in controls, organizational change, process transformation, and operations efficiency. Broad experience directing global and regional projects to streamline and improve customer engagement and experience. Exceptional communication, interpersonal, and listening skills to translate complex systems and information into workable solutions. Specialties: Security Information & Event Management, Network Telemetry & File Analysis, Risk Management, Regulatory Compliance, Stakeholder Management, Process Improvement, Project Management, Vendor Management.
Experience
Technology Risk and Controls Lead, Cybersecurity & Technology Controls
Oct 2022 — Present
SIEM Governance, Network Telemetry & File Analysis Product Delivery
Education
Cornell University
Master of Engineering, Operations Research & Industrial Engineering
Cornell Johnson Graduate School of Management
MBA
Cornell University
B.S., Operations Research & Industrial Engineering
Skills
- Business Planning
- Software Project Management
- Crm
- Business Transformation
- Business Intelligence
- Professional Services
- Six Sigma
- Customer Service
- Business Analysis
- Global Delivery
- Business Process Improvement
- Cross-Functional Team Leadership
- Competitive Analysis
- Start-Ups
- Testing
- New Business Development
- Management
- Customer Relations
- Outsourcing
- Account Management
- Program Management
- Change Management
- Vendor Management
- Strategy
- Consulting
- Services Development
- Requirements Analysis
- Cloud Computing
- Management Consulting
- Product Management
- Risk Management
- Enterprise Software
- Business Process
- Sdlc
- Project Management
- Business Development
- Pmo
- Pmp
- Leadership
- IT Strategy
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