Mark Sanzone

About Mark Sanzone

m••••••••@roadrunner.com 33••••••54 Not…

Experience

1. Lean Six Sigma Black Belt Business Process Analyst Continuous Improvement

   Deepmile Networks Llc

   Dec 2020 — Present · Washington, DC, US

   Contractually working remotely/onsite within the Federal Veteran Administration (VA) at the Washington DC Veterans Administration Central Office (VACO) headquarters, as the Lean Practitioner and LSS Black Belt Business Process Analyst. Providing operational excellence and technical/expert project support, and leadership to the government client, within the Office of Human Resources and Administration (HR & A)/ Operations, Security & Preparedness (OSP). Proficiently fulfilling government “customer” requirements and directives, providing LSS-based analytical support through process improving and engineering, standardizing, and linking of business processes and objectives across distinct departments, while simultaneously achieving project goals:• Collaborate with VA executives, team leads, and project stakeholders to provide detailed business analysis and process documentation, procedural acknowledgement, and re-engineering of job functions to increase integration and departmental efficiency • Utilize DMAIC (Define, Measure, Analyze, Improve, Control) methodology and extensive process mapping expertise to expedite multiple projects, increase efficiency, that lowered labor costs by 50% and improved the Veteran experience at numerous facilities• Strongly influence team-based, multi-department LSS projects that resulted in a 50% increase in staff efficiency through a reduction in non-value added, redundant, and wasteful activities

Education

• Kent State University at Stark

  Certified Lean Six Sigma Black Belt

• Kent State University - Graduate School of Management

  Executive MBA

  2000 — 2002

• College of Business - The University of Akron

  Bachelor of Science

Skills

• 5s
• Manufacturing
• Minitab
• Quality Management
• Product Management
• Budget Development
• Value Stream Mapping
• Process Improvement
• Strategy
• Six Sigma
• Cross-Functional Team Leadership
• Black Belt
• Operations Management
• Management
• Team Building
• Forecasting
• Continuous Improvement
• Customer Service
• Team Leadership
• Customer Satisfaction
• Kaizen
• 5 Why
• Process Optimization
• Forward Planning
• Cost Management
• Process Mapping
• Toyota Production System
• Inventory Management
• Business Analysis
• Lean Sigma
• Strategic Planning
• Line Management
• Change Management
• P&L Management
• Dmaic
• Operational Excellence
• Lean Initiatives
• Leadership
• Automotive
• Prioritization