Mark Ryan
Head of Escrow & Saas Continuity @Ses Secure
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WORK HISTORY
Head of Escrow & Saas Continuity @Ses Secure
Manchester, GB
As Head of Escrow and Continuity at SES Secure, I lead the division dedicated to mitigating third-party supplier risk through modern Software Escrow and Continuity solutions. With a strong focus on operational resilience and SaaS continuity. My role spans ownership of the software escrow division, stakeholder management, and thought leadership, with a focus on both execution and long-term growth. I\'m a self-starter who thrives in dynamic environments, translating complex inputs - technical, legal, or commercial, into clear, actionable strategies.Key Responsibilities:• Serve as a key adviser to IP solicitors, procurement teams, and legal stakeholders on escrow and SaaS continuity. • Manage cross-functional stakeholders, influencing key decision-making, and build alignment.• Lead the Software Escrow and Continuity division, aligning solutions with evolving client, legal, and regulatory expectations.• Deliver webinars, public speaking, and panel sessions to raise operational resilience awareness and build thought leadership.• Drive and implement sales and marketing strategies, including global market expansion and partner development.• Manage global client portfolios, ensuring high-quality service delivery and continuity planning across regions.• Translate data, metrics, and market trends into forecasting models and actionable growth plans.• Lead and develop UK and European-based teams, building a culture of performance through coaching and structured development.
EDUCATION
Hugh Baird University Centre
NVQ 3, Carpentry & Joinery
St Thomas Beckett
GCSE, Maths, English, Spanish, Science, Information Technology, Graphic Design, Art
SKILLS
ABOUT MARK RYAN
In an era where every business pretty much relies on technology, resilience is no longer optional. It’s strategic. I work at the crossroads of technology, regulation, and operational risk, helping organisations safeguard their critical software and SaaS dependencies when the unexpected happens.As Head of Escrow & SaaS Continuity at SES, my focus is on redefining how continuity is achieved in the cloud age. Traditional software escrow was built for on-premise systems; today, we deliver SaaS Continuity - an evolved model that ensures uninterrupted access to cloud-hosted applications and data, even if a vendor becomes unavailable. It’s a practical, compliant solution that aligns seamlessly with DORA, PRA, and ISO 27001 frameworks, giving clients the confidence that their operational resilience stands up to regulatory scrutiny.But beyond compliance, this is about control and trust. I believe resilience should empower organisations, not restrict them. My mission is to help end users and technology providers build continuity strategies that are both technically robust and commercially intelligent. Because when the ecosystem is resilient, innovation can thrive without fear of failure.I’m also a public speaker, having presented at conferences and industry panels on topics such as digital supply chain risk, operational resilience, business continuity in SaaS environments, and the evolving role of escrow in modern tech landscapes.If you\'re looking to secure your software assets, optimise your operational resilience strategy, or need guidance navigating the complexities of SaaS contracts and dependencies, I can bring clarity, confidence, and over 20 years of hands-on experience so please feel free to contact me.Specialties:• Software Escrow & SaaS Escrow• Operational Resilience Consulting• SaaS Risk & Vendor Assurance• Technology Due Diligence• Strategic Project Management• Third-Party Risk Management• Business Continuity Planning• Public Speaking & Thought Leadership
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