Mark Rojas
Parking Aide @City of Flagstaff
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WORK HISTORY
Parking Aide @City of Flagstaff
Flagstaff, AZ, US
Customer Service & Regulatory Compliance- Deliver exceptional customer service to both internal and external stakeholders, consistently representing ParkFlag and the City of Flagstaff as a positive ambassador and ensuring an outstanding customer experience- Administer and enforce parking rules and regulations, strategically balancing public education with the issuance of warnings and citations to maintain compliance and order.Digital Presence & Visual Communication- Led the redesign and comprehensive update of the existing ParkFlag Website, enhancing user experience and information accessibility- Developed and optimized visual assets for mobile and social media platforms, significantly improving customer knowledge and facilitating proactive communication solutions.
EDUCATION
California State University-Chico
Bachelors of Arts
Southwestern College
None
SKILLS
ABOUT MARK ROJAS
Strategic Digital Designer | Brand & Community Engagement Leader A versatile Digital…
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