Mark Medland

Director, Strategy and Special Initiatives, Retail Analytics & Credit Decisioning @CIBC

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2025 — Present

Director, Strategy and Special Initiatives, Retail Analytics & Credit Decisioning @CIBC

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EDUCATION

2015 — 2015

Schulich School of Business - York University

Six Sigma Green Belt for Service Organizations

1986 — 1990

Aldershot High school

Diploma, English, Drama, History

2003 — 2005

George Brown Polytechnic

Certificate, Instructing Adults

1995 — 1997

Glendon Campus of York University | Campus Glendon de l’Université York

Post Grad Certificate, Business and Technical Writing

1991 — 1995

York University

Bachelor of Arts, English Literature

2018 — 2019

Sheridan College

Certificate, Management Development

SKILLS

Instructor-Led TrainingLeadershipBusiness ProcessProcess ImprovementResource ManagementCustomer Relationship Management (Crm)ConsultingIT ManagementCross-Functional Team LeadershipIT StrategyCoachingProgram ManagementIT OperationsTraining FacilitationInfrastructureCrmItilRisk ManagementTeam ManagementStrategic CommunicationsStrategyStrategic PlanningIT Service ManagementChange ManagementRequirements AnalysisVendor ManagementCoaching StaffTraining DeliveryRequirements GatheringTechnical SupportBusiness AnalysisMentoringRelationship ManagementGovernanceBusiness Process ImprovementNew Hire OrientationsTeam LeadershipErpEnterprise SoftwareHuman Resources

ABOUT MARK MEDLAND

Lucky to work for the best bank in Canada where I have been given the privilege of helping my partners in Technology & Operations solve their issues through learning and development. I have high hopes and big, audacious goals for the extent of positive change I can bring and am content to get there one interaction at a time. I live for the hustle and grind of selling the merits of learning in all forms as a tool for unlocking unlimited potential and possibilities.

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Mark Medland — Director, Strategy and Special Initiatives, Retail Analytics & Credit Decisioning at CIBC in Toronto, ON, CA | Unifers