Mark Thompson
Director, Business Analytics Consultant Pricing Specialist @Soroc Technology
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WORK HISTORY
Director, Business Analytics Consultant Pricing Specialist @Soroc Technology
CA
Responsible for developing analytics to improve company profitability including the creation of specific pricing models associated with new business opportunities.Key Achievements- Developed tools leveraging Google Maps API capabilities to automate the generation of optimized field service support plans to improve cost efficiency- Led a project to identify opportunities to improve cost efficiency of field service operations by 10%- Developed cost analyses in support of major RFx responses utilizing ServiceNow data- Developed Activity Based Costing models to understand profitability by client.
EDUCATION
University of Toronto
MASc
Centre For Outsourcing Research and Education (CORE)
Accredited Outsourcing Practitioner
York University - Schulich School of Business
MBA
University of Toronto
BASc
SKILLS
ABOUT MARK THOMPSON
I serve technology organizations by bridging the gap between the technical and business aspects of operations to maximize value. I\'m innovative and results-oriented, with a proven track record of leading organizations in a diverse variety of initiatives with a focus on understanding, managing and optimizing costs culminating in total annual savings of $100+ million. Demonstrated excellence in: • Service Catalogue/Chargeback/Pricing • Outsourcing/Insourcing • Portfolio Management • Business Case Development • Cost Optimization • Benchmarking • Process/Tool Development • Reporting & Analytics • Budget Planning/Management • Strategy/Governance • Consolidation Projects • Capacity Planning
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