Mark Reynolds

About Mark Reynolds

As a seasoned Project Management Professional, my tenure at Dell Technologies was marked…

Experience

1. Senior Project Manager

   Beacon Hill

   Mar 2025 — Present · Indianapolis, IN, US

   Certificate Lifecycle Management Solution with Venafi• Managed the extension and correction of project timelines and milestones to ensure alignment with the updated scope and completion date.• Coordinated with stakeholders to ensure acceptance and implementation of revised billing milestones without incurring additional charges.Network Remediation• Oversaw the creation and testing of a network remediation plan, ensuring timely procurement of resources and adherence to the project timeline.• Led the execution of configuration changes and monitored their impact, ensuring successful resolution of routing issues.Palo Alto Operating System Upgrade • Directed the upgrade of operating systems and software to enhance security and stability, addressing known bugs and vulnerabilities.• Managed project milestones and ensured alignment with organizational resource needs and vendor recommendations.LaserVault Upgrade• Facilitated the extension of project services to maintain continuity post-upgrade, ensuring critical dependencies were addressed.• Coordinated with stakeholders to secure acceptance and agreement on the extension terms and financial implications.Luminex RansomProtect - Mainframe• Led the implementation of a backup and disaster recovery solution, ensuring secure replication of mainframe data to the cloud.• Managed project milestones and coordinated with cross-functional teams to ensure successful testing and operationalization of the solution.

Education

• Community College of the Air Force

  Associate, Electronic Systems Technology

  1992 — 1994

• Community College of the Air Force

  Associate, Instructor of Technology and Military Studies

  1994

• Indiana Wesleyan University

  Bachelor of Business Administration - BBA, Business Administration and Management, General

• Indiana Wesleyan University

  Bachelor, Business Management

• John Marshall High School

  General Studies

  1973 — 1977

Skills

• Project Management
• Pmp
• Leadership
• Time Management
• Program Management
• IT Operations
• Sales
• IT Management
• IT Service Management
• Security
• Enterprise Software
• Software Documentation
• Sdlc
• Change Management
• Talent Acquisition
• System Administration
• Integration
• Curriculum Design
• Process Improvement
• Data Center
• Customer Satisfaction
• Training
• Sharepoint
• Management
• Service Delivery
• Technical Support
• Business Analysis
• Mentoring
• Problem Solving
• Scope Management
• Team Leadership
• Outsourcing
• Help Desk Support
• Customer Service
• Resource Management
• Disaster Recovery
• Vendor Management
• Budgets
• Troubleshooting
• Crm