Mark Powderly

WORK HISTORY

EDUCATION

SKILLS

ABOUT MARK POWDERLY

Risk and controls manager with 15 years experience in world-class financial and investment banking organisations. Technical knowledge gained from practical, hands-on, global operational support background combined with infrastructure architect experience. Strong aptitude for process re-engineering and getting risk and control measures embedded in organisations.Highly customer-focused and collaborative at all levels. Committed to delivery and getting the job done. Strong ITIL and best practice knowledge. Stakeholder management skills at exec and C-level. Ability to lead, co-ordinate and bring together senior managers, developers, tech teams, users, suppliers and outsourced providers and act as a bridge and translator between technology and the business. Experience of people management, gained through coaching, mentoring and developing large operational teams. Project delivery experience through full life cycle with a focus on design, quality, timely delivery and budgetary control. Particularly strong Estate Management and Asset Optimisation project experience.Expertise/skills: project management, PRINCE2, service delivery management, ITIL, ITSM, IT service management, budgets, forecasting, client relationship management, controls and compliance, change management, release management, process transformation, process improvement, strategy, team leadership, coaching, asset optimisation, estate management, infrastructure architecture, infrastructure design, production support, production stability, problem management, investment banking, financial services.