Mark Perry

Customer Success Manager @Tricon Solutions

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2024 — Present

Customer Success Manager @Tricon Solutions

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Calgary, AB, CA

As a Customer Success Manager, I am passionate about helping clients achieve their goals by leveraging a deep understanding of their needs and aligning those with tailored solutions. With a proven track record in Oil & Gas, Post Secondary, Public Sector, and Utilities, I excel in fostering long-term relationships, optimizing client onboarding experiences, and driving engagement to ensure customer satisfaction and retention.I thrive in fast-paced, collaborative environments where I can act as a trusted advisor, utilizing data-driven insights to deliver results and continuously improve the customer journey. My commitment is to go beyond meeting expectations—my goal is to turn customers into advocates. Let\'s connect to explore how I can help your organization unlock its full potential with strategic, customer-focused growth.\"

EDUCATION

1995 — 1997

Nipissing University

BBA, Commerce

2000 — 2001

Information Technology Institute (ITI)

AIT Diploma, Post Grad Applied Information Technology Diploma

2005 — 2009

Memorial University, Newfoundland and Labrador

M.Ed (IT), IT

SKILLS

Project ManagerBudget AnalysisIT ManagementListening SkillsPortfolio ManagementStaff ManagementTeam LeadershipIT OperationsTeam MotivatorChange ManagementBusiness AnalysisKnowledge ManagementProcess ManagementBudgetingForecastingProject DeliveryCommunications StrategyInspirationProject ExecutionVolunteer ManagementInfrastructure ProjectsDatabasesSoftware DevelopmentBudgetsBuilding RelationshipsReliabilityAccount ManagementProject ManagementTime ManagementTrainingPmpLeadershipManagementTeam BuildingVendor ManagementStrategic CommunicationsStrategic PlanningInfrastructureItilBusiness Development

ABOUT MARK PERRY

Mark has international experience having worked in South Korea; he has worked in Ontario…

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Mark Perry — Customer Success Manager at Tricon Solutions in Calgary, AB, CA | Unifers