Mark Peper
- Role
- Director of Operations at Stanford Health Care
- Location
- Fremont, CA, US
- LinkedIn followers
- 500 followers
About Mark Peper
Service is one of my greatest passions. I’m able to best express that value by creating a…
Experience
Director of Operations
Jan 2019 — Present
Developed and implemented a new operational platform and KPI reports to successfully increase:\"on time\" work order completions from 85% to over 97%, overall communication/collaboration between the site support services team and the clinics and cut labor expenses over 25% • Introduced cost savings initiatives, process improvements, organizational structures, KPI reports and P&P • Oversight of 1 million square feet (110 locations) of outpatient clinics and healthcare administration buildings for UHA, SHC and LPCH organizations • Facility management - Provide facilities management, budgetary oversight, project management, workplace services, branding and vendor management • Manage a team of regional managers, facility techs and engineers • Collaborate with SHC. UHA and LPCH leadership, clinic directors, nurses and doctors and business-enabling teams to improve clinic & administrative sites and patient experience
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