Marko Lucic
Software Implementation Consultant @Healthcare Facility Compliance Corp
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WORK HISTORY
Software Implementation Consultant @Healthcare Facility Compliance Corp
Implementing software solutions for new clients.• Building and maintaining strong client relationships.• Conducting training calls for clients and managing their data.• Testing the latest release and ensuring updates meet requirements.• Creating business-required documentation for software updates.• Handling the testing team and its tasks.• Researching the latest client and industry requirements.• Collaborating with the marketing team to manage information and design.• Scheduling and conducting regular calls with clients to understand their latest requirements.• Handling all client queries via emails and calls.
ABOUT MARKO LUCIC
Software Implementation Consultant with 2 years of experience Implementing software solutions for new clients. Conducting training calls for clients and managing their data. Testing the latest release and ensuring updates meet requirements. Creating business-required documentation for software updates. Handling the testing team and its tasks. Researching the latest client and industry requirements. Software QA engineer Testing Web and Mobile applications Extensive experience working in an Agile development environment Excellent organizational and time-management skills Excellent understanding of various kinds of documentation Excellent analytical skills and attention to details Languages: English, Serbian
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