Mark Maresca

About Mark Maresca

Global experience in Customer Success, Account Management, Sales, Relationship Management, Operations, and Sales Management. Experience in SaaS environments and start-up companies. Successful track record of developing relationships with “C” level executives in B2B environments. Proven track record of building/leading global cross-functional teams in matrix environments to meet and exceed complex client needs and company goals. Mark Maresca Email: m••••••••@gmail.com. Senior Customer Success executive specializing in the retention, satisfaction and growth of complex global strategic accounts. Successful experience creating, managing and collaborating with account teams to focus on strategic accounts. Consistently establish routine cadence of sharing customer feedback with executive leadership.* History of stepping into highly distressed accounts and making them referenceable in a short period of time.* History of establishing and maintaining deep relationships that have endured my changes in employer and product offerings. Please feel free to contact me with opportunities 51••••••31

Experience

1. Project Management Certificate Trainee

   Google

   Jun 2023 — Present

   Google Project Managment Professional Certification Program

Education

• University of Michigan - Stephen M. Ross School of Business

  Organizational Leadership

• Quinnipiac University

  International Business

• Google

  Project Management Professional Certification, Project Management

• Hofstra University

  Bachelor of Business Administration (B.B.A.), International Business